Audit history

Use audit history to understand what changed, who made the change, and when. Start from the affected record or the available organization activity view.

Owners can review the organization stream and supported Recent Actions. Admins have a read-only operational view when all affected sites are within their current responsibility. They cannot use undo or see Owner-only role, permission, billing, security, or organization-setting details.

What to look for

History can include account approvals, role changes, site updates, timecard adjustments, certification review, document actions, talk publication and signatures, and incident work.

Incident findings preserve revisions, and access to protected incident detail is also recorded. Certification holder overrides remain available for later review.

Recovery

Only supported actions offer undo or redo. An Owner should check the effect before using them; an action may no longer be recoverable if the record or assignments have changed. Audit history is not a promise that every action can be reversed.

When asking support to investigate, include the affected record, approximate time, expected result, and any SS- support reference.