Notifications

Notifications can bring you to messages, assigned talks, certification reminders, timecard prompts, and safety work. Opening an alert should take you to the relevant record when you still have access.

Set up alerts

Sign in, allow notifications when prompted, and check your preferences in the app and phone settings. Organization and role settings also affect which notifications you receive.

Reading a notification does not complete the work. Open the record and sign, acknowledge, review, or submit the required action there.

When alerts stop

1. Open the app and confirm you are still signed in.
2. Check Messages, Notifications, and Action Center directly.
3. Review phone notification permission, Focus settings, and battery restrictions.
4. Check your in-app preferences.
5. Ask an Owner or responsible Admin to confirm the account, assignment, and role settings.

If the problem continues, include the expected alert, approximate time, app version, and any support reference when asking for help. Phone banners can be delayed even when the record is available in the app.